Zumo User Forums

Well... I opened a ticket with Garmin and evidently it is a problem with my GPS... "Unfortunately, If you are unable to delete the route by deleting the contents of the Trips folder and the temp.gpx in the GPX folder, the device would need to be exchanged. Please reply with the serial number so we ...

I have deleted all saved routes (that were actually imported), in fact I have reset the device and with the option to remove the data. There is no SD card in the GPS, so they are not coming from there. I am not talking about the saved routes, these routes appear on the import option of Trip Planner ...

I have a mac and have Garmin Express installed but do not see where I can delete files in Express. When I have Basecamp running with the GPS installed, it says I cannot delete the files. Is there some other app I need to delete the files when it is connected to my computer?
Thanks!

I have tried to find where to delete these transferred routes, but cannot find some type of file management on the GPS... So, I decided to start over by doing a "Delete Data and Reset Setting". Was guessing that would cleanup the files. When I restarted it ask for language, etc. like a new GPS ...

Ah, when I look at the device data by selecting the GPS in Basecamp, those routes are listed. However, when I attempt to delete them it says Basecamp cannot delete the files and I must disconnect and delete them in the GPS. Of course, at this point I have no idea how to see that list in the 396 ...

I am using a Mac if that makes any difference. The problem is that in Basecamp I transfer a route. Then later I transfer another (make another version of the same route, maybe different. And so on... The problem is that when I go to Trip Planner and select Import there is a large list of imports. I ...