Zumo User Forums

I finally have a few minutes to post here, been really busy. I took the advice of Rofor and installed 2 pieces of black electrical tape to the back of the connector to give it extra support. I then went on a 12 day riding vacation using the XT the whole time. The XT did not shut off 1 time, even ove...

That certainly would be easier than de-installing and re-installing the cable.
I will try that first, see if the problem goes away.
Thanks for the great idea...will post again when I have a result.
Going to rain here for a couple days, will get to it ASAP.
Thanks again got the great suggestion

Today I chatted with Carla from Garmin, after some discussion she agreed to send me a new mount and cable free of charge. It will take 3-6 business days to receive it, but I will post after I get it installed and used it a couple times. Again, thanks for the advice and keep up the good work. Zoom Zo...

Thanks, I will reach out to them and hopefully get the new model sent to me.
Sure is great to have knowledgeable people to help out.
This forum is really great for the average rider like me...
Thanks again

Mine is the old mount...didn't even know there was a new model of mount.
Would be nice if Garmin would let people know if new stuff comes available.
They know who owns what thru registration...right?
How do I get a new one?
Thanks

OK, as far as I can tell the battery was fully charged and I had been riding for over an hour when it happened every time. I did not see any indication that external power was lost, but I was not staring at the display. I might have missed that. Would be nice if the battery indicator was available o...

It has happened on 3 different rides. Just riding along looking at the road, then look down and totally dark display. Unit is mounted on the handlebars, on the factory ram mount powered with factory bike battery connection. Wait a minute or 2, look down and unit is back on, right where it should be,...

Thanks again for all the help
I am really looking forward to using it a lot this summer

OK, turns out I had my Samsung S10e paired with the XT and the earbuds. I had tried playing music from the phone to the XT to the earbuds as a test last week. So, I unpaired the phone from the XT, and the music played fine from the XT to the buds. So, I re-paired the phone and XT, but disabled music...

Again, thanks for all the suggestions. I will try to eliminate each alert and test. Next week is supposed to have a good riding day. I will test it then. I need the voice guidance as I mostly ride country, so traffic etc is not a concern. Wish they had an alert for critters...lol Music is nice on lo...