Zumo User Forums

Thanks for the welcome! No worries on the help issue. I don't think anyone could have done anything. It was resolved on Garmin's end internally. Now that is is fixed though I am happy I upgraded to the XT2.

Last update: It was something on there end and nothing for me to do. I got an email from them saying the issue has been resolved and sure enough it works now.

Update: You have to call Garmin support. It is an issue with some units that needs "to be fixed on the backend" at Garmin. Seems they forgot to enter the serial number of the device so the server rejects it. No ETA given till it is fixed. I had something very similar happen with my inReach where it ...

First off, Hello. Brand new to this forum. Just upgraded from a Zumo XT to a Zumo XT2 and for the life of me I cannot get Birdseye Direct to work. I am fully updated, I have reset the device, rebooted, Acquired satellite signal and a location. Nothing I do seems to resolve the issue. I get a screen ...