Zumo User Forums

My retailer did a straight swap of the unit for one they had in store AFTER Garmin had said nothing wrong with it but I had photo evidence proving otherwise. Retailer said 'I bought it from them, they will deal with it' or words to that effect.

Will,

Sorry to hear your problems have returned, fingers crossed 4th time lucky OR 3rd time refund...

David.

Just a quick follow up to my original post the retailer, J&S Accessories at Uckfield, swapped out my faulty unit for a new one they ordered for their stock. Have done 500-600 miles approx with the new XT2 without any problems whatsoever. Fingers crossed I've now got a good unit 🤞 A big thank you to H ...

Hi David, Sorry to hear you are having the same issues as I did. I am now on my 3rd XT2 unit and it appears to be behaving itself and not ghost pressing buttons or locking up. I share your disappointment that such an expensive unit is apparently very fragile and sensitive to vibration - who would ...

Appreciate this is an old thread but I've only joined the forum today. Having read the whole thread am really dismayed as it describes the type of issues I've been having with my XT2 unit. Only just got it back from Garmin (via J&S Accessories) with a report that they can't find anything wrong with ...

Stumbled across this site as searching for solutions to XT2 issues. Suffering from phantom screen presses & unit freezing up. Returned for service / warranty and two weeks later informed 'no issues found'. Unit has been factory reset and new software installed whilst it was away so no idea if I'm ...