Zumo User Forums

Garmin Express Ver.7.16.2.0 is now available, but I report still the same issue - NAV V nor NAV VI is recognized - same error message: "We are unable to add this device our servers are unavailable at this time".

Thank you both for answers, seems that you are right. Strange than on my PC with Windows 11 I can see in C:\ProgramData\GARMIN\CoreService\Downloads folder just Firmware installation files, no Garmin Express.

I have got an answer from Garmin to my issue today, but without solution so far. I was able to find on PC with Windows 10 to find under in this folder: C:\Users\All Users\Garmin\CoreService\Downloads\Application\Application_Application.express-windows.7.15.2.0\omt\express\windows\7.15.2.0 ...

I reported my problem to Garmin, still waiting for response. V.7.16.1.0 available for download today, but it did not fix my issue - NAV V nor NAV VI recognized by Garmin Express. Avoid update if you can until they fix all bugs.

New version of Garmin Express available. BUT with the bug (at least for me). During update via Garmin Express, installation failed and I was not able to run Garmin Express anymore. I uninstalled it from PC, downloaded installer from Garmin web: https://download.garmin.com/omt/express/GarminExpress ...

Garmin Express shows EU Map 2023-2 update for my NAV V and NAV VI, updates on both devices and on two PC’s went without any problem.

Nav V nor Nav VI does not support Drive.app.

Recently new FW 3.50 for NAV V has been released. There were an issue after previous update with wrong date taken from satellites - this is fixed now.