Zumo User Forums

You can delete all those .gma and .unl files. Try sending the map again but do a safe eject, if the map file is still being written by Windows it'll corrupt and won't work. If still no joy pm me your email and I'll send the files directly for you to copy and place in the .system folder OK, so the ...

If Express has replaced the 2013 map with 2018.20 it will be in the .system folder, Map folder is only used for supplementary maps. Check to see if you have a gmapprom.img file in the .system folder If not did you allow Express to complete the install and did you do a safe eject from your PC? Also ...

Check you've done it correctly as it works for all Garmin devices. If you are absolutely sure you've followed the directions exactly then it may be you need to switch your device to mass storage mode. 1. Start device by itself and go to Volume Screen. 2. Press the upper right hand corner of screen ...

right now, the memory card is out. and file search cannot find any img files on the internal storage. would the search actually look in a hidden .system folder? No it won't so do what I said to show it. Once all the map files are gone Express will load the up to date map and the 2013 one will be ...

It came with the bike which was 2nd hand, so yes it is a 2nd hand zumo. sorry for not mentioning that earlier. But the guy had only ridden about 2000 miles in 2 years, so I kinda figured he wouldn't have messed up the Zumo. Right now I have just the one freshly created garmindevice.xml file and I ...

OK, your device definitely should have a NT map and not NTU, so how you've got the 2013 NTU map is a mystery. Did you buy the device as new or was it second hand? I had no trouble installing the map offered by Express to a cloned device so it should be working for you. Now you've deleted the two ...

Two things. Can I see the XML file too? What happens if you take the memory card out and then connect it to Express? Does it still think the maps are up to date? Alan Hi Alan, I'll pm you the xml file. re: removal of memory card. should I first switch off the zumo before removing the memory card ...

so I switched off zumo, removed external memory card.
now it looks like this in file manager:
and then started up Garmin Express and get this (i.e. same as before)

Two things. Can I see the XML file too? What happens if you take the memory card out and then connect it to Express? Does it still think the maps are up to date? Alan Hi Alan, I'll pm you the xml file. re: removal of memory card. should I first switch off the zumo before removing the memory card?

OK, your device definitely should have a NT map and not NTU, so how you've got the 2013 NTU map is a mystery. Did you buy the device as new or was it second hand? I had no trouble installing the map offered by Express to a cloned device so it should be working for you. Now you've deleted the two ...