Cannot Load Maps on Boot

Having Garmin zumo XT problems? there is loads of help and advice in this forum
Post Reply
jfheath
Posts: 2766
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 358 times
Been liked: 764 times
Great Britain

Cannot Load Maps on Boot

Post by jfheath »

I have a friend in America who reports:
When I first boot up the XT in the morning for a ride, I almost always get, "Cannot Load Maps".
I've never seen this - has anyone else come across it / found a solution ?

I've asked him to check MyMaps, and untick everything, and then systematically tick each one in turn and reboot to see if it is any one particular map that is causing the problem.

Other than that, I am lost.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
User avatar
Peobody
Subscriber
Posts: 1554
Joined: Tue Apr 20, 2021 1:33 pm
Location: North Carolina USA
Has liked: 113 times
Been liked: 338 times
United States of America

Re: Cannot Load Maps on Boot

Post by Peobody »

I have never seen "Cannot load maps". His tone indicates that he eventually gets it to work. If so, does he provide any detail about how he gets it working?

If he is using Garmin maps (CN NA NT), is a reinstall via Express worthy of consideration?
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
sussamb
Posts: 1794
Joined: Mon Apr 23, 2018 1:06 pm
Has liked: 341 times
Been liked: 368 times
Great Britain

Re: Cannot Load Maps on Boot

Post by sussamb »

Sounds like he has multiple maps installed. Which map is causing the message? If a third party map he needs to delete it, if the Garmin CN map then as suggested a reinstall is the first thing to try.
Rofor
Posts: 166
Joined: Sun Jul 19, 2020 8:38 am
Has liked: 149 times
Been liked: 62 times
Austria

Re: Cannot Load Maps on Boot

Post by Rofor »

Hmmm - maybe exceeding the tile-limit?
Bye, Robert :)
(Actual: Tiger 800 XRx (2016), Garmin zumo XT, Cardo PackTalk, Nolan N70-2GT)
jfheath
Posts: 2766
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 358 times
Been liked: 764 times
Great Britain

Re: Cannot Load Maps on Boot

Post by jfheath »

Update.

The message I was given was incorrect.

'Cannot unlock maps' is what it actually says!
Ive directed him to tech support for that one.

Sorry about that folks. Thanks for your thoughts anyway...
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
Bear
Posts: 35
Joined: Thu Jun 02, 2022 4:21 pm
Been liked: 3 times
Great Britain

Re: Cannot Load Maps on Boot

Post by Bear »

jfheath
Posts: 2766
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 358 times
Been liked: 764 times
Great Britain

Re: Cannot Load Maps on Boot

Post by jfheath »

Thanks Bear

I got the impressiont that this was a new unit with software as is. But that might be my assumption and anything could have taken place. Always a good idea to go back to the reset everything / reinstall maps. ALway dangerous to make assumptions.

I'll pass it on.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
Post Reply