Tread: no results when searching

For help and advice on the Garmin Zumo XT2.
locodude01
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Re: Tread: no results when searching

Post by locodude01 »

Ive just uninstalled the app & re-installed it & it made absolutely no difference whatsoever. Garmin need to sort this out asap. It pretty much makes the app redundant. I got the tablet so when at home & when on tour I could review & change routes easily & in comfort.
proofresistant
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Re: Tread: no results when searching

Post by proofresistant »

With any problem, you should always reset your stuff first.
I love tips like that. The next recommendation will probably be to reset the whole phone ;-)
ZumoGSer
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Re: Tread: no results when searching

Post by ZumoGSer »

proofresistant wrote: Fri Oct 25, 2024 6:29 pm With any problem, you should always reset your stuff first.
I love tips like that. The next recommendation will probably be to reset the whole phone ;-)
[/quote
Ha ha ; are you also experiencing ‘no results ‘ ?
proofresistant
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Re: Tread: no results when searching

Post by proofresistant »

proofresistant wrote: Thu Oct 24, 2024 8:32 pm I tried the search for the first time today.
The test was only here because of this topic, normally I don't even use the Tread app for planning (there are better ones, as long as their GPX really work ;-))

Fact, the search brings up suggestions when you enter them, but I don't get any hits also :-(
ZumoGSer
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Re: Tread: no results when searching

Post by ZumoGSer »

Is anybody else suffering ‘no results ‘ ?
I am clearly not the only one .
eg search London and lots of suggestions appear , such as London Heathrow
Click on that and ‘no results’
Useless !!!!!
ZumoGSer
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Re: Tread: no results when searching

Post by ZumoGSer »

ZumoGSer wrote: Sun Oct 27, 2024 8:41 pm Is anybody else suffering ‘no results ‘ ?
I am clearly not the only one .
eg search London and lots of suggestions appear , such as London Heathrow
Click on that and ‘no results’
Useless !!!!!
I will telephone Garmin again tomorrow
locodude01
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Re: Tread: no results when searching

Post by locodude01 »

ZumoGSer wrote: Sun Oct 27, 2024 8:41 pm Is anybody else suffering ‘no results ‘ ?
I am clearly not the only one .
eg search London and lots of suggestions appear , such as London Heathrow
Click on that and ‘no results’
Useless !!!!!
Yes I'm having the same problems on both my phone & tablet. It occasionally works & then just randomly stops. I've given up for the moment & gone back to using MRA which is a better overall package anyway, it's just a few more steps to transfer the .gpx files.
ZumoGSer
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Re: Tread: no results when searching

Post by ZumoGSer »

Thanks guys
I’m in contact with Garmin who have instructed my to open my XT2 create a txt log file and send it to them ; not obvious but yiu need to tap something TEN times 🥴

I’ve also been asked to load Tread on another phone ( my wife’s ) and I report it also produces no results

Thus must be a mothership issue especially if others here also suffering
ZumoGSer
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Re: Tread: no results when searching

Post by ZumoGSer »

ZumoGSer wrote: Mon Oct 28, 2024 8:33 am Thanks guys
I’m in contact with Garmin who have instructed me to open my XT2 create a txt log file and send it to them ; not obvious but yiu need to tap something TEN times 🥴

I’ve also been asked to load Tread on another phone ( my wife’s ) and I report it also produces no results

Thus must be a mothership issue especially if others here also suffering
jfheath
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Re: Tread: no results when searching

Post by jfheath »

Android AND Ipad


Mag glass. Type in search word - I used streets, towns, well known locations

Often the location is found in the pop up list.

When selected, the place is never found.

Does Tread have to be connected to the XT2 when you search ? Just a question, I don't need to know.


Its the first time I have tried to find anything.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
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