Up Ahead Places is already turned on, it makes no difference.
I was wondering if reinstalling the Tread app might help, thinking about it, the info is stored on the XT2 device so Tread shouldn’t play any part in it.
Garmin must be aware of the various issues/foibles with their devices but appear uninterested. Like all big faceless corporations, any attempt to complain just falls upon deaf ears. They’re not interested in the people who actually buy their products.
TBH it shouldn’t be a case of try this setting or try that, in the hope it might start working properly again. It should just work as intended; but if for some reason it doesn’t, there should be a readily available solution. Sadly, as we’re well aware, this isn’t the case.
If it wasn’t for this forum and people such as yourself, users would be left high and dry with nowhere to turn. Garmin should have a representative monitoring this forum.
I’ve used various Garmin devices for years, personally I think they’ve lost interest in the motorcycle gps satnav market, which is probably a small part of their business. A shame really, but a sign of the times, people can now just use their phone to provide most of the functionality of a sat-nav device.