Page 4 of 4

Re: Tread Changes Exisiting Routes - Shaping Point Issues

Posted: Tue Sep 17, 2024 6:31 pm
by jfheath
smfollen wrote: Tue Sep 17, 2024 3:22 pm I have an ongoing dialog with Garmin support on that issue. They indicated a short time ago that they are working to determine what the issue is. I will update here as I learn more.
That sounds familiar. My query was 'with the development team' for almost two years. All the promises came to nothing, and the issue that I reported is still present in the XT2. It seems as though they have disguised the symptoms by limiting the number of times that the XT2 will demand a U turn in succession - which maybe forces it to look further ahead for a better way. So that might suggest that they acknowledged the problem, even though my XT2 still behaves the same my various test routes.

I'm of the opinion that a few lone voices have little or no impact on producing fixes even if they do identify real concerns. BMW seemed to have some clout when their Nav V and Nav VI were produced by Garmin - based on the 590 and 595, or so I believe.

But I have emailed them about this issue. No reply yet. I'll try a phone call next.
As a vaguely related anecdote, jfheath wrote:
I had an interesting issue yesterday. I just created a waypoint for my destination 100 miles away, for an overnight stay. No route, just selected 'Where To' and selected the waypoint.

As we approached the area in which the hotel is located, the satnav had me turning to the right off the main road. I was expecting a left turn. I followed it into a new housing estate, and then got the dotted straight line to go off road to the end of its route.

Except, it wasn't my destination. It was some other location. My destination was marked with a waypoint flag on the XT2 screen and it was further along the main road to the left.

So whatever it did - it seems as though it used my Waypoint as a guide to plot the route, but it didn't recognise it as a valid place - perhaps looked up the coordinates and found the nearest point that it knew ?? But that was through somebody's garden and into the field beyond. So whatever it did, it still couldn't get to it by road.

My hotel Waypoint was not plotted on a road. I had used the search facility to find the hotel and saved that. It was close enough to the actual building, which was up a long private drive. But ith's rather worrying if it changes the final destination by about half a mile and doesn't even take you to its own waypoint.

Odd thing is, I cannot reproduce it now - so maybe something happened mid route. I'll have to keep an eye on this, see if it happens again. I never checked the route end point when it first created the route. Maybe it is just the database that is wrong. There was more than one result with the same name for the search results.