Zumo User Forums

jfheath wrote: ↑Mon Nov 11, 2024 8:24 pm

turbo19 wrote: ↑Mon Nov 11, 2024 8:21 am Please @jfheath , it would be very helpful if you reported this error to Garmin technical service, they tell me that "there is no user with the same problem." I don't believe it.

Please, it is very important that all users who have the same problem send it to technical service so that engineering can do something. Thank you so much.

Ah - I do. Goodness me. But I don't just go to them with a problem - I go to them with a set of well documented evidence. That cuts out all of the try this, try that, try the other. So for example - I am sitting here at my desk with my crash helmet on, Zumo XT2 powered by a spare XT1 cradle on my desk. Video camera point at it. Trying to work out exactly when the BT connection is broken.

So that I can tell them when it breaks and how to get it to return (you wont believe the answer to that last one !!). Then they are going to make out that it is the fault of the phone. So I need to prove to them that isn't the case - because with the same gear with the XT1 it works perfectly OK, and witht he same gear with the 595 it works perfectly OK.

Then I will find out what happens it I disable the Tread App with the XT2.

See what I mean ? Give them no way out. But it does mean that lots of people have to report it. But I'm not the one that you need to push to do that. I do it anyway. If you want to help, get onto some of the other forums - simpel - point out the fault, say you have reported it and ask other to report it too if they have the issue.

I was on at them for 2 whole years with the XT RUT issue. The weird routing behaviour after a route has been recalculated and you deviate from the plotted line. It never calculates a new route to the next route point. Instead it calculates to the last point that it calculated - which is usually behind you. They never fixed it for the XT1. They seem to have addressed the symptoms for the XT2 (it seems to limit the number of successive U turn requests, but still allows 'turn around loops').

Still it is good to see that they can introduce new hardware that makes them more money, and they can at last get rid of the end of ride adverts.

I queried progress with the routes from GPX files being altered by the Tread app. It's on-going.
I don't know whether I believe that or not....................

Right - lets try all of those test again with 4.80 installed. Thanks for the info on that.

jfheath wrote: ↑Tue Nov 19, 2024 7:41 pm I'm resigning myself to ditching the Tread app and managing without weather info and traffic /road closure info.

Then I can use my Basecamp routes.

jfheath wrote: ↑Tue Nov 19, 2024 7:41 pm...

Tried 2.9.55 today

...

I'm resigning myself to ditching the Tread app and managing without weather info and traffic /road closure info.

Then I can use my Basecamp routes.

jfheath wrote: ↑Wed Nov 20, 2024 11:16 am I hope so too - but I noticed yesterday that Via point names on an existing routes had all been changed to 'Stop' in the phone's Tread App (after update). I have yet to find out whether or not this was a glitch due to updating the software, or if it is a new feature.

Its just that at present, the XT2 seems to be getting to be more and more unreliable from my experience. BT disrupted after a phone call (and during), shaping points moved from present route onto a faster route, route point names discarded ..... Don't get me wrong - I really like it and the cradle is in prime spot on the bike. But the XT1 cradle is still in place.

Get rid of Tread and all is OK - except it still displays RUT behaviour - but that is easily solved by using the Copy facility.

biglew55 wrote: ↑Wed Nov 20, 2024 11:45 am I'm using 2.9.55 and 4.8. I have mine set to not synch to explore/tread. I still get weather and traffic. I just used it last weekend and it worked great with my basecamp routes.