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Trip Planner maps error

Posted: Sat Jun 26, 2021 4:28 pm
by ib12
After a map update the routes in Trip Planner maps are showing irregular way point patterns. At one time after selecting a trip it thought I was located in South America and tried to calculate the route from there {i'm actually in the UK}. I don't know whats happened I've rebooted the device but this had made no difference. The routes are displayed correctly in Tracks but not in Trip Planner. Have attached a picture of the map. Anybody have any idea whats happened?
ZumoMap.jpg
ZumoMap.jpg (165.73 KiB) Viewed 1125 times

Re: Trip Planner maps error

Posted: Sat Jun 26, 2021 9:27 pm
by bshughes657
I just returned from a trip where I added routes from base camp. The trip consisted of 6 routes for 6 different days of riding. two of the routes worked as planned until about an hour from my destination. The garmin said that a bridge was out , a road was closed and it was switching to an alternative route. The map then looked just like the one pictured by the op. I was within an hour of my destination on both days and it said it would be 3 hours and 54 minutes to the end. I'm wondering if the fault is with the zumo or base camp or both. I'm ready to return it.

Re: Trip Planner maps error

Posted: Sun Jun 27, 2021 5:09 am
by sussamb
After you install a new map it's worth recalculating all the routes on your device, helps to avoid issues being described.

Re: Trip Planner maps error

Posted: Sun Jun 27, 2021 11:42 am
by bshughes657
I did not update the maps after making the routes.

Re: Trip Planner maps error

Posted: Mon Jun 28, 2021 5:03 am
by sussamb
Ah ok. The OP had so as you piggy backed on his post I thought you had as well. Perhaps as you may have a different problem it may be worth starting a new thread so you can describe your issue more accurately