Zumo User Forums

Hi all

I planned a route using HERE mapping on myrouteapp, then transferred it to the Trip Planner on the XT and checked it. One section didn't look right.

It turns out that the XT map (which I had just updated on Express) thinks that the Poynton Relief Road (near Manchester, UK) is open. It won't be open for a few months yet. It might have made a good excursion off road thru a construction site!

Is there a way to report this (and any other mapping problems) to Garmin?

Cheers

Yes, here https://support.garmin.com/en-GB/?faq=p ... OXw5vlRyu5 or directly to the map provider https://mapcreator.here.com/?l=29.0253, ... ,10,normal

At least your changes are making it to the maps(even if the road work isn't completed yet)
I've got roads around me that were changed almost 10 years ago and the maps are still not updated.....
Every time I go thru the area Garmin thinks I'm in the middle of a corn field and wants to recalculate....

Have you let Garmin know? If a map isn't correct it's because nobody, including the local authority, have told HERE, who are the map creator company that supply the map to Garmin.

I've reported a couple errors through Garmin and found them to be reasonably responsive. It does take a little time get get the changes distributed since the maps are only updated quarterly. To help show the error, I've included links to Google Maps Street View.

I've had less luck getting Google Maps to fix their errors. For years, I've complained repeatedly about their routing on our local freeways that calls for lane changes that are possible, but are unsafe and are posted as illegal. Even links to their own pictures of the signs prohibiting the maneuver have not changed their recommended routes.