Zumo User Forums

I've used mapsource for years and loved it! Tried basecamp (yuck) and several others over the years. Furkot is not bad, but always have trouble with the routes when transferring to Zumo XT due to the differences in the maps.

I would like to go back to mapsource. I have a new windows 11 pro laptop and have been able to install mapsource 6.10.2 with city navigator v4.01, then the update to city navigator v8 and have that unlocked.

I was hoping I could plug in my XT and download the maps from it so mapsource and the device would have the same source, but mapsource would not recognize the XT was connected, even when it showed in windows explorer.

So I installed Garmin Express. I was able to connect to the XT through there and download the maps to the computer, but I think it put them in a different location than where mapsource is looking.

Not sure what my next step should be? Could anyone help please?

MapSource can only work with devices in mass storage mode. Many Garmin devices are by default MTP mode but can be switched to mass storage, but the XT isn't one of them so can't work with MapSource. You could of course download the map to a sd card and insert that into your XT.

Using Garmin Express, I downloaded City_Navigator_North_America_NT_2023_10.gmap and it resides in c:\ProgramData\Garmin\Maps: but I cannot see it in MapSource. My question is how to get MapSource to be able to open this map set?

Not sure if I can help, I only have the European map.

How does the folder look when you open it? The Info.XML file should be there, and in the Product1 subfolder you should see a lot of subfolders. Check the properties. What is you Mapsource version? I have 6.15.6 and that opens the map if it's in the programdata folder. I suggest you try JaVaWa GMTK, has worked for me.
https://www.javawa.nl/gmtk_en.html

FrankB, everything looks very similar to yours:
I was wondering if editing regedit or moving the location of the gmap file would help?

What is javawa & how would it help?

If you've used Express to install the map to your computer both BaseCamp and MapSource should see it as its installed to the location they both use. Moving it won't help as it's in the correct folder. Its possible the download corrupted so uninstall it then use Express to reinstall it.

Also your MapSource version is an old one, see if updating it helps https://www8.garmin.com/support/downloa ... jsp?id=209

JaVaWa provides a number of programs that allow you to view/manipulate/check data on your device and computer, see

https://www.javawa.nl/gmtk_en.html

https://www.javawa.nl/jdm_fr.html

Note though Device Manager cannot work with an XT

Here's what I get with JaVaWa:

With that map selected click on info, what do you see?

Try though updating MapSource as that is likely the issue. Your version is a very old one so could struggle with modern maps

Name on computer: City Navigator North America NT 2023.1
Name on device: CN North America NT 2023.10
Family ID (FID): 9397
Product ID (PID): 1
Version: 26.10
Size: 4.62 GiB
Location: C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\
TYP file: C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\I00024B5.TYP
Map type: .gmap map (global profile)

Protected: Yes
Unlock code: 3UV5A3M9QGTBKKZH3RXHGVDNV

Map segments (195): 29749193: WESTERN ALASKA
29749175: EASTERN ALASKA
29749311: HONOLULU, HAWAII
29749235: KAPAA, HAWAII
29749168: KAHULUI, HAWAII
29749626: GRAND BAHAMA
29749319: NEW PROVIDENCE
29749075: CAYMAN ISLANDS
29749077: JAMAICA
29749199: PUERTO RICO
29749207: US VIRGIN ISLANDS
29749100: SAINT BARTHELEMY
29749086: GUADELOUPE
29749121: MARTINIQUE
29749099: GUYANE
29749115: SAN LUIS POTOSI, SAN LUIS POTOSI
29749643: ACAPULCO DE JUAREZ, GUERRERO
29749648: SAN JUAN DEL RIO, QUERETARO
29749641: CIUDAD DE MEXICO, DISTRITO FEDERAL
29749642: PUEBLA, PUEBLA
29749644: TOLUCA, MEXICO
29749365: GUADALAJARA, JALISCO
29749095: VERACRUZ, VERACRUZ
29749359: MERIDA, YUCATAN
29749640: TIJUANA, BAJA CALIFORNIA
29749645: JUAREZ, CHIHUAHUA
29749647: MONTERREY, NUEVO LEON
29749097: VILLAHERMOSA, TABASCO
29749646: LEON, GUANAJUATO
29749336: MORELIA, GUANAJUATO
29749196: NORTHWEST TERRITORIES
29749082: NUNAVUT
29749078: LABRADOR - NEWFOUNDLAND
29749087: PEMBERTON, BRITISH COLUMBIA
29749633: MONTREAL, QUEBEC
29749533: TORONTO, ONTARIO
29749173: YUKON TERRITORY
29749125: VANCOUVER, BRITISH COLUMBIA
29749631: ABBOTSFORD, BRITISH COLUMBIA
29749637: LONDON, ONTARIO
29749636: SALABERRY-DE-VALLEYFIELD, QUEBEC
29749079: NEW BRUNSWICK - P.E.I. - NOVA SCOTIA
29749632: RED LAKE, ONTARIO
29749157: MOOSONEE, ONTARIO
29749629: OTTAWA, ONTARIO
29749638: UMIUJAQ, QUEBEC
29749630: CHIBOUGAMAU, QUEBEC
29749110: SEPT-ILES, QUEBEC
29749627: BAIE-COMEAU, QUEBEC
29749639: QUEBEC, QUEBEC
29749085: KUUJJUAQ, QUEBEC
29749112: PUVIRNITUQ, QUEBEC
29749349: NORTHERN SASKATCHEWAN
29749428: SOUTHERN SASKATCHEWAN
29749233: NORTHERN MANITOBA
29749635: SOUTHERN MANITOBA
29749525: KELOWNA, BRITISH COLUMBIA
29749634: THUNDER BAY, ONTARIO
29749432: EDMONTON, ALBERTA
29749628: CALGARY, ALBERTA
29749624: NEBRASKA
29749668: RALEIGH, NORTH CAROLINA
29749622: SOUTHERN OHIO
29749653: ATLANTA, GEORGIA
29749534: AUSTIN, TEXAS
29749477: BALTIMORE, MARYLAND
29749419: HOUSTON, TEXAS
29749702: PHOENIX, ARIZONA
29749649: MILWAUKEE, WISCONSIN
29749569: ATHENS, GEORGIA
29749688: DALTON, GEORGIA
29749666: MACON, GEORGIA
29749706: BAY CITY, TEXAS
29749684: TEMPLE, TEXAS
29749712: BEAUMONT, TEXAS
29749674: ARLINGTON, VIRGINIA
29749621: WASHINGTON, DISTRICT OF COLUMBIA
29749704: CHARLES TOWN, WEST VIRGINIA
29749658: FREDERICK, MARYLAND
29749650: SALISBURY, MARYLAND
29749445: PHILADELPHIA, PENNSYLVANIA
29749145: ALLENTOWN, PENNSYLVANIA
29749667: RIVER FALLS, WISCONSIN
29749402: MINNEAPOLIS-ST PAUL, MINNESOTA
29749660: DENVER, COLORADO
29749589: COLORADO SPRINGS, COLORADO
29749671: PUEBLO, COLORADO
29749673: GARY, INDIANA
29749720: CHICAGO, ILLINOIS
29749611: PEORIA, ILLINOIS
29749103: MIAMI, FLORIDA
29749186: CAPE CORAL, FLORIDA
29749506: KEY WEST, FLORIDA
29749475: BAKERSFIELD, CALIFORNIA
29749386: BATON ROUGE, LOUISIANA
29749387: NEWARK, NEW JERSEY
29749598: TRENTON, NEW JERSEY
29749710: MEMPHIS, TENNESSEE
29749676: VINELAND, NEW JERSEY
29749675: CAMDEN, NEW JERSEY
29749661: NEWBURGH, NEW YORK
29749711: PITTSBURGH, PENNSYLVANIA
29749656: WILMINGTON, DELAWARE
29749692: DOVER, DELAWARE
29749651: TAMPA, FLORIDA
29749498: ORLANDO, FLORIDA
29749672: WICHITA, KANSAS
29749715: OVERLAND PARK, KANSAS
29749592: SPRINGFIELD, MISSOURI
29749722: KANSAS CITY, MISSOURI
29749679: PALMDALE, CALIFORNIA
29749566: NASHVILLE, TENNESSEE
29749717: KNOXVILLE, TENNESSEE
29749681: ALBANY, NEW YORK
29749718: BUFFALO, NEW YORK
29749729: ERIE, PENNSYLVANIA
29749700: DETROIT, MICHIGAN
29749685: LANSING, MICHIGAN
29749716: NORTH DAKOTA
29749663: FORT WAYNE, INDIANA
29749590: INDIANAPOLIS, INDIANA
29749665: NORTHERN ALABAMA
29749655: VIRGINIA BEACH, VIRGINIA
29749686: ASHEVILLE, NORTH CAROLINA
29749669: CHARLOTTE, NORTH CAROLINA
29749708: WESTERN KENTUCKY
29749724: EASTERN KENTUCKY
29749580: MAINE
29749479: NEW HAMPSHIRE
29749725: VERMONT
29749405: BOSTON, MASSACHUSETTS
29749585: SPRINGFIELD, MASSACHUSETTS
29749523: YARMOUTH TWN, MASSACHUSETTS
29749558: WARWICK, RHODE ISLAND
29749728: BRIDGEPORT, CONNECTICUT
29749703: HARTFORD, CONNECTICUT
29749615: JACKSONVILLE, FLORIDA
29749682: SOUTHERN ALABAMA
29749495: SAVANNAH, GEORGIA
29749557: MISSISSIPPI
29749539: NEW ORLEANS, LOUISIANA
29749714: SPRINGFIELD, ILLINOIS
29749683: TRAVERSE CITY, MICHIGAN
29749625: RICHMOND, VIRGINIA
29749696: CHARLESTON, WEST VIRGINIA
29749664: VANCOUVER, WASHINGTON
29749678: SEATTLE, WASHINGTON
29749662: BELLINGHAM, WASHINGTON
29749659: PORTLAND, OREGON
29749596: SPOKANE, WASHINGTON
29749699: EUGENE, OREGON
29749691: SOUTH DAKOTA
29749713: IOWA
29749721: REDDING, CALIFORNIA
29749613: FRESNO, CALIFORNIA
29749513: LONG BEACH, CALIFORNIA
29749612: ST LOUIS, MISSOURI
29749616: RIVERSIDE, CALIFORNIA
29749614: LOS ANGELES, CALIFORNIA
29749707: UTAH
29749670: RENO, NEVADA
29749604: WICHITA FALLS, TEXAS
29749466: TYLER, TEXAS
29749726: NEW MEXICO
29749689: IDAHO
29749709: MONTANA
29749687: WYOMING
29749719: FLAGSTAFF, ARIZONA
29749599: LAS VEGAS, NEVADA
29749444: NEW YORK CITY WEST, NEW YORK
29749422: NEW YORK CITY EAST, NEW YORK
29749657: BAY AREA NORTH, CALIFORNIA
29749573: BAY AREA SOUTH, CALIFORNIA
29749705: EASTERN OKLAHOMA
29749690: WESTERN OKLAHOMA
29749723: MADISON, WISCONSIN
29749654: GREEN BAY, WISCONSIN
29749652: NORTHERN ARKANSAS
29749697: SOUTHERN ARKANSAS
29749677: WESTERN SOUTH CAROLINA
29749727: EASTERN SOUTH CAROLINA
29749346: SAN ANTONIO, TEXAS
29749528: SAN DIEGO, CALIFORNIA
29749693: EL PASO, TEXAS
29749549: TUCSON, ARIZONA
29749587: DEL RIO, TEXAS
29749701: CORPUS CHRISTI, TEXAS
29749594: ROCHESTER, MINNESOTA
29749698: DALLAS-FORT WORTH WEST, TEXAS
29749575: DALLAS-FORT WORTH EAST, TEXAS
29749695: TOLEDO, OHIO
29749694: CLEVELAND, OHIO
29749505: PROVIDENCE, RHODE ISLAND
29749130: HAITI
29749102: GUAM

Other essential C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\Product1\CNNANT_2023_10.tdb
files/folders: C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\Product1\CNNANT_2023_10
C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\CNNANT_2023_10.mdx
C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\CNNANT_2023_10_mdr
C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\CNNANT_2023_10_trf.trf
C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\info.xml
C:\ProgramData\Garmin\Maps\City_Navigator_North_America_NT_2023_10.gmap\info_v2.xml

Ok then it certainly looks like your MapSource version is the issue, update it then see if the map is visible.