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The issue of incomplete display of distance units
Posted: Mon Oct 02, 2023 2:02 am
by shixuyang
Hello everyone, I am a Zumo XT user from China. When I use the system language to navigate for Chinese, the content in the upper left corner is usually omitted, which makes me very distressed. Is there any good solution? thanks
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Re: The issue of incomplete display of distance units
Posted: Mon Oct 02, 2023 7:33 am
by FrankB
How is it when you use the XT landscape? (Turn 90, or 270 degrees)
Re: The issue of incomplete display of distance units
Posted: Mon Oct 02, 2023 7:47 am
by shixuyang
Thank you for your reply. I have tried the solution you mentioned, but the problem still exists.
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Re: The issue of incomplete display of distance units
Posted: Mon Oct 02, 2023 9:18 am
by FrankB
Sorry. No more ideas.
Re: The issue of incomplete display of distance units
Posted: Mon Oct 02, 2023 11:18 am
by sussamb
Are you using this in China? It places all sorts of limitations on technology, this may simply be one of them.
If you're not in China and it works when you select English try calling Garmin and discuss the issue with them, it wouldn't be the first time that using a non English language caused display issues.
Re: The issue of incomplete display of distance units
Posted: Tue Oct 03, 2023 3:32 am
by shixuyang
This issue only occurs when using Chinese. I tried to switch to another language, but there was no such issue. I observed that when using Chinese, the left part of the green banner was relatively short, so the content could not be fully displayed.
Additionally, I believe that modifying 'zh_CN. glx' can solve this problem, but currently I have not found the location for the modification.
- Comparison between Chinese and Other Languages
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Re: The issue of incomplete display of distance units
Posted: Tue Oct 03, 2023 6:39 am
by sussamb
As I suggested then, call Garmin and discuss it with them
Re: The issue of incomplete display of distance units
Posted: Tue Oct 03, 2023 7:02 am
by shixuyang
I have previously contacted Garmin and received the following response:
“Hello，Regarding the navigation device page display issue you provided feedback, the engineer replied that as the device is not a national travel device, there may be some differences in language display compatibility. This is the product design.thanks”
- Garmin's response
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Re: The issue of incomplete display of distance units
Posted: Tue Oct 03, 2023 12:31 pm
by sussamb
Then you have your answer
Re: The issue of incomplete display of distance units
Posted: Tue Oct 03, 2023 2:15 pm
by lkraus
It's an answer, but a pretty poor one. Garmin is just saying they don't care and they are not interested in fixing the problem.
If a GPS is not a "national travel device", what is it?
Why supply the GPS with national and international maps if we are not expected to use them for travel?
Why would Garmin even offer a language option that is incompatible with the display?