Zumo User Forums

Zumo XT was working fine for months and suddenly the map street detail is gone. It only shows major roads now. Just blank when I zoom in. It's very strange. Also it won't calculate any routes...just says can't calculate route every time. I have reset the darn thing and added a 256gb SD card and still no change. Any ideas before I send it back to Garmin?

Thanks

The only thing I can think of to check is the enabled maps. Go to Settings > Map & Vehicle > myMaps and make sure the CN North America NT map is ticked. Also, I have read on this forum about problems resulting from multiple navigable maps being enable. I don't know how those problems present themselves so in the event the you have other navigable maps, these are the maps I have enabled:

National Parks v2
TopoActive PS NA, US
North America DEM
CN North America NT All US
CN North America NT Parkopedia

I don't have CN North America NT Foursquare enabled by choice but I know that it is ok to enable with the ones listed above.
As far as I know, only the CN North America NT All US is used in calculating routes.

Also in Map & Vehicle are options for setting map detail and map layers although I don't think anything in those options would cause what you describe.

If that shows no maps run Express and reinstall the maps

sussamb wrote: ↑Sun Oct 15, 2023 6:11 am If that shows no maps run Express and reinstall the maps

This is what I had to do also. Give it a try.