Jetfixer wrote: ↑Sun Dec 03, 2023 4:18 pm
After the 25 Oct update, both of our units will no longer charge without using a high power usb charger. I used to charge mine from my computer or a wall usb outlet. A call to Garmin tech support confirmed they changed something and suggested we buy their $20 chargers. Corporate greed.
Funny you should say that. I didn't click to the idea that it was part of the update. Yesterday, I plugged my XT2 into my PC and got a message saying that unit was not charging. I had not seen that before. I wrote to Garmin and was told that was normal. They provided this link
https://support.garmin.com/en-US/?faq=H ... tab=topics
This states that the unit will not charge from a PC's USB port. So, I plugged the unit into an AC charger, as set out in the document. I got the same message. Now, Garmin wants a picture of the charger that I am using. I will send it later today. The label says its output is 2.1 amps, which complies with the requirements set out in the doc. Garmin also asked if I was using their 18" long cable, branded Garmin. The issue with that is that the cable that came with mine is nowhere near 18" long and there is no branding on it.
What I remarked on, though, was the convoluted charging properties of the unit. In brief,
1. If the unit is connected to the motorcycle mount, it will only charge if the unit is on.
2. If the unit is connected to the automotive mount, it will charge if the unit is on or in sleep mode.
3. If the unit is connected to a computer via USB, it will not charge at all.
4. If the unit is connected to a 2amp AC power adaptor, it "should" charge when on or in sleep mode.
So, the unit will not charge ever if it is turned off - according to this document.
I must assume that if the unit is connected to the motorcycle mount, but that mount is installed in an automobile, the motorcycle rules apply, since even Garmin could not have installed something that tells the motorcycle mount that it is in a car and not on a motorcyle. I assume that the vice versa would apply if the car mount was installed on a bike.
I have not yet checked to see if the unit will charge on a Saturday when the moon is full.
Garmin made it clear to me that the preferred method to charge the battery is to leave the unit turned on and attached to the motorcycle mount. Looking out at the 15cm of snow on the ground, that would mean not only leaving the battery in the bike all winter, but allowing it to be slowly discharged by an always-on Zumo. I must conclude that whoever wrote the firmware for this thing is not a motorcyclist in any of the northern states or Canada.
With any kind of luck, Garmin is working on it.