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Routing Error??
Posted: Mon Apr 08, 2024 2:54 pm
by HMA14
When I power up Zumo, I'm getting the error in the pic, also:"Cannot unlock maps". When I search for a place, I get "Cannot find search results for xxx". This just started. What is going on?
Re: Routing Error??
Posted: Mon Apr 08, 2024 3:17 pm
by MotoToph
Did a map update fail? Try plugging into Express and updating it.
Re: Routing Error??
Posted: Mon Apr 08, 2024 3:44 pm
by HMA14
Yes. About a week ago my PC crashed while it was updating. I suspected this to be the issue. I have connected to GE several times. It says "You're up to date" and "Software Version: 6.60".....
Re: Routing Error??
Posted: Mon Apr 08, 2024 7:05 pm
by sussamb
Check in Settings, Map&Vehicle, myMaps to see what is shown and that a valid map is selected.
If nothing choose the Reinstall option in Express
Re: Routing Error??
Posted: Mon Apr 08, 2024 8:51 pm
by HMA14
That worked. Thanks.
Re: Routing Error??
Posted: Mon Apr 08, 2024 8:52 pm
by HMA14
Edit: The maps looked good and were selected. I reinstalled and it worked.
Re: Routing Error??
Posted: Tue Apr 09, 2024 5:32 am
by sussamb
Great, I'll close this thread