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I received my new 396 yesterday and testing it out in Simulation Mode with my U-Green bluetooth receiver and 3.5mm jack earbuds.
I set the 396 to simulation mode, and select a destination route to simulate, the Samantha English voice directions on my new 396 is missing 1st word on all voice directions.
one example is, when simulating a route to a gas station in town, the former XT I had voice would say,
Please Drive to Highlighted Route.
But on my new 396 the Samantha voice says,
To Highlighted Route. The word Drive is not spoken.
Another example of the missing 1st word is, on the XT would says,
Please Turn Left on Main Street,
but my 396 Samantha voice says,
Turn Left on Main Street. the word Please is not spoken.
is the problem my bluetooth receiver?

I've noticed a similar issue with my XT, and by 550 as well when it comes to spoken directions and my BT headsets.
If I'm listening to music from my ipod, there is a delay as the headset switches from the music to the nav system for audio and I miss the beginning of the nav message. Once the link to the nav system is open I can repeat the message and hear the whole message.

If I listen to music from the nav system, the switching then occurs in the nav system and I get the complete message.

Long story short, it's most likely in the BT device and it's switching time from when it receives the "announcement" trigger from the nav system.

electro_handyman wrote: ↑Sat Feb 22, 2025 1:20 pm
If I listen to music from the nav system, the switching then occurs in the nav system and I get the complete message.

Long story short, it's most likely in the BT device and it's switching time from when it receives the "announcement" trigger from the nav system.

good idea, I did suspect that the problem was probably with my bluetooth receiver.
Maybe I load on some mp3 music files onto a 32GB microSD card, install the card into the 396 device, power up my UGREEN bluetooth receiver, then play some songs on the 396 and with the 396 in simulator mode, test voice directions again.
I suspect the problem might be as you described,, receiver switching time

In an ideal world, Garmin would pre-program a 2-3 second delay between the announcement "wake-up" signal and the actual voice message to allow time for the BT devices to switch.
As of now it's immediate with no delay, or not enough of a delay to be noticed.

electro_handyman wrote: ↑Sat Feb 22, 2025 1:20 pm Once the link to the nav system is open I can repeat the message and hear the whole message.

I checked the Garmin site but unfortunately the Garmin site says that my 396 model is a unit that does not have the option to repeat the navigation message.
https://support.garmin.com/en-CA/?faq=7 ... 8Lv16kfYOA

Edit: I did an Edit to this post removing some errors out,

I ordered a new bluetooth receiver, an Mii ML300, when I get it I'll see if it's better than my UGREEN CM596 receiver, but I doubt it. lol

Other info I'll add.
To hear all of Garmins message the audio channel basically needs to remain "open/active" between the GPS and the receiver at all times, which unfortunately will lead to reduced battery life of what ever receiver you use.

electro_handyman wrote: ↑Mon Mar 03, 2025 11:24 am Other info I'll add.
To hear all of Garmins message the audio channel basically needs to remain "open/active" between the GPS and the receiver at all times, which unfortunately will lead to reduced battery life of what ever receiver you use.

Greetings electro_handyman, thanks for your post, I guess I decided to give up on using a bluetooth receiver, based on your comments and comments from others on this Forum, I decided last nite to order a Cardo Spirit HD headset, I think you are very correct about the audio channel needs to remain open active, so I've given up on trying to get a my bluetooth receiver to work, and the new receiver coming soon that Mii ML300 will join the other receiver I have in on a storage shelf of memories lol have a great day, thanks for your comments because I learn from everyone on the Forum, such a great Forum here with many very helpful ideas and comments, I learn a lot on here, thanks, all i wish and hope for now is the cold to depart Canada so I can ride my motorcycle lol