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Some 5 years ago when first encountering the many time repeated issue about BaseCamp not opening GE, I obviously stuck to BC 4.6.2 but also stored some instructions to do the following:

Open a command prompt with administrator privileges. Under Vista, click on the Windows button, then "All Programs", "Accessories", right-click "Command Prompt" and pick "Run as Administrator". It should work similarly in XP.

In the command prompt type the following (assuming Google Earth 5 is installed at c:\Program Files\Google\Google Earth)

"c:\Program Files\Google\Google Earth\client\googleearth.exe" /RegServer

and hit Enter.

I have now installed BC 4.6.2 on a new Windows 10 machine and it works fine. However it would not open GE automatically so I followed these instructions again.

Unfortunately it has made things worse. GE does now open but is completely blurred. Is there any way of reversing that "regserver" instruction above in case that was the cause?

The full instruction is here

From the Command Prompt, and signed in as an Administrator, type the following as applicable and press ENTER:
(Make sure you are in the C:\ root directory)
"C:\Program Files (x86)\Google\Google Earth Pro\client\googleearth.exe" /RegServer (works with Google Earth Pro in Win 7...10)
"C:\Program Files\Google\Google Earth Pro\client\googleearth.exe" /RegServer (Google Earth Pro in XP)
"C:\Program Files\Google\Google Earth\client\googleearth.exe" /RegServer (Google Earth in XP)
"C:\Program Files (x86)\Google\Google Earth\client\googleearth.exe" /RegServer (Google Earth non-Pro on Win 7, 8.x and 10)
Note for those not used to using the command line in Windows, the double quotes in all of the examples are critical. They MUST be there and in the indicated places or you'll get an error that the directory name is invalid. It won't harm anything; it simply won't work.

Thank you so much as always.
Have I done any harm by doing it wrong? If so is there any remedy? Eg “unregserver”

You can't undo it but it shouldn't have done any harm.

I had this problem ages ago when it first raised it's head, but following the advice from sussamb it has been working perfectly. However, although it worked fine this morning, Basecamp is now back to not seeing Google Earth again.
I have tried the cmd prompt administrator as before but no change. I have uninstalled and reinstalled Google Earth and still using the older version of Basecamp.

Any suggestions please?

Many Thanks


Just noticed that when I reinstalled Google Earth Pro it was installed in the Programme files folder not the x36? Copied it to the x36 but still no joy in either Basecamp or mapsource.

Afraid what has happened without any warning GE have forced an update upon us, and I can't get the new one to work either. I've simply uninstalled it and installed an older version that isn't set to update automatically. BaseCamp and GE now work again

Thanks for answering quickly as usual.

Can you give me a steer towards where I get an old version please?

Still working on the desktop computer so far ......

From here https://support.google.com/earth/answer/168344?hl=en

Select the Direct Installer, as I just use it for viewing BaseCamp data I chose 7.1.8.3036 (32-bit), as I was pretty sure that didn't have an auto update

sussamb

Thanks again!

Working again, I find the ability to see routes on GE extremely useful especially when planning Europe trips. Hope GE don't do another update and move the goalposts again:(

Steve P

sussamb wrote: ↑Wed May 20, 2020 7:07 am From here https://support.google.com/earth/answer/168344?hl=en

Select the Direct Installer, as I just use it for viewing BaseCamp data I chose 7.1.8.3036 (32-bit), as I was pretty sure that didn't have an auto update

Something for me to do tonight I think