Zumo User Forums

I've been trying to share a route from my XT to a zumo 396 without success.
Followed the Garmin procedure but cannot get the route to transfer from the XT to the 396, is there some trick to it?

Restart both devices and try again.

Yeah, tried that, it made no difference.

wingrider.steve wrote:Yeah, tried that, it made no difference.

Sorry, but i never tried.

What i said was what i saw on a Dutch Garmin Facebook group.

If you have Twitter, ask Garmin. They usually answer.

I know this reply is no help but I tried numerous times last week to transfer from my XT to a mates 590, never managed to get it to work!

XIKO29 wrote: ↑Wed Aug 05, 2020 4:49 pm Restart both devices and try again.

I did try switching off both devices and then back on but it made no difference. I just tried doing a hard reset on both Zumos and that did the trick!
I've now successfully shared several routes between the two devices without any problems.

Worth saying that after a software update a master reset is advisable, and definitely if you're experiencing any issues

sussamb wrote:Worth saying that after a software update a master reset is advisable, and definitely if you're experiencing any issues

How do you do a master reset on the XT?

Can't say for sure, sorry, but this guide should help http://www.poi-factory.com/node/30019

Press and hold the power switch in until the unit restarts.