I am venting about a dead XT, again.

Having Garmin zumo XT problems? there is loads of help and advice in this forum
User avatar
Peobody
Subscriber
Posts: 1565
Joined: Tue Apr 20, 2021 1:33 pm
Location: North Carolina USA
Has liked: 117 times
Been liked: 348 times
United States of America

Re: I am venting about a dead XT, again.

Post by Peobody »

A software crash that requires an overnight charge to recover from. Those two seem unrelated. Perhaps they are. I have not let the XT sit overnight and then tried to start it.

I am curious whether RTL Trap errors are normal. Do you guys see them in your list of Shutdown causes?
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
Stu
Site Admin
Posts: 987
Joined: Sun Apr 22, 2018 9:38 pm
Location: Hull, UK
Has liked: 414 times
Been liked: 229 times
Great Britain

Re: I am venting about a dead XT, again.

Post by Stu »

Peobody wrote: Tue Nov 07, 2023 1:07 am

I am curious whether RTL Trap errors are normal. Do you guys see them in your list of Shutdown causes?
I have around 3 in my list which dates back as far as 2021

I think there is about 5 or 6 events in there in total

As I say I have had the XT shut down on me and not restart again with power applied or a short press of the power button

I had to press and hold the power button until I got life! I have had it where it boots up normally and continues to navigate but I have also had it where the unit has reset back to factory settings but not losing any data!

I just put it down to one of those things

My 590 also did it once or twice too
FrankB
Posts: 450
Joined: Mon Aug 10, 2020 7:22 am
Has liked: 103 times
Been liked: 133 times
Netherlands

Re: I am venting about a dead XT, again.

Post by FrankB »

I see 8 RTL Traps
I see 6 'Abnormal Powerdown - Invalid Time'

The oldest 07-01-22
The most recent 09-11-23

(So the date format must be mm-dd-yy)

Never noticed anything unusual. Doesn't bother me.

The remark from @Stu rings a bell. I have had to use the 'long power button' sometimes.
With the XT, but also for other models: Zumo 220, Etrex, Dakota 20 and Edge 1030.
User avatar
Peobody
Subscriber
Posts: 1565
Joined: Tue Apr 20, 2021 1:33 pm
Location: North Carolina USA
Has liked: 117 times
Been liked: 348 times
United States of America

Re: I am venting about a dead XT, again.

Post by Peobody »

FrankB wrote: Tue Nov 07, 2023 8:01 am I have had to use the 'long power button' sometimes.
I am familiar with this as well. The morning wakeup required a long press but long presses did not work the previous day when trying to get it to wake up from sleep.
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
jfheath
Posts: 2816
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 369 times
Been liked: 790 times
Great Britain

Re: I am venting about a dead XT, again.

Post by jfheath »

There are 2 long power button presses.

A 10 second (ish) press, eg for the power off, and sometimes for powering up.
A much longer 30 second 'RipVanWinkle' press, which is what is required to wake the Zumo out of a coma.

I don't know what the difference is between them.

The amount of pressure is not a factor in applying either of these, but I find that my 30 second press is usually much firmer than any other, in the mistaken subconscious belief that it is bound to work better !
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
User avatar
Peobody
Subscriber
Posts: 1565
Joined: Tue Apr 20, 2021 1:33 pm
Location: North Carolina USA
Has liked: 117 times
Been liked: 348 times
United States of America

Re: I am venting about a dead XT, again.

Post by Peobody »

jfheath wrote: Tue Nov 07, 2023 3:32 pm The amount of pressure is not a factor in applying either of these, but I find that my 30 second press is usually much firmer than any other, in the mistaken subconscious belief that it is bound to work better !
:lol: Like pressing an elevator button multiple times to make it come faster.

I didn't know there was a 10 second and a 30 second press behaviour. I will keep the 30 second one in mind for next time.
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
jfheath
Posts: 2816
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 369 times
Been liked: 790 times
Great Britain

Re: I am venting about a dead XT, again.

Post by jfheath »

Peobody wrote: Tue Nov 07, 2023 4:37 pm
I didn't know there was a 10 second and a 30 second press behaviour. I will keep the 30 second one in mind for next time.
No - neither did I, but there is a very long press option on a laptop when you can't get it to shut down, so thinking that my 2nd Zumo had died on me, I decided to give that a go and it came back to life. 30 seconds is a guess. I wasn't counting. I just pressed really hard for a long time !!

EDIT

No - scrub that. I just tried it again to shut down. Its shut down and then tried to start up again. I kept my finger on the button and it tried to start up 3 times - until a minute was up.

Then I tried to start it, and it is now stuck in a boot loop.

So I plugged it into the PC and it booted up fine. But without the USB cable it still will not boot up.

Damn.

I think I need to restore the last software update.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
User avatar
Peobody
Subscriber
Posts: 1565
Joined: Tue Apr 20, 2021 1:33 pm
Location: North Carolina USA
Has liked: 117 times
Been liked: 348 times
United States of America

Re: I am venting about a dead XT, again.

Post by Peobody »

jfheath wrote: Tue Nov 07, 2023 5:46 pm Then I tried to start it, and it is now stuck in a boot loop.

So I plugged it into the PC and it booted up fine. But without the USB cable it still will not boot up.

Damn.

I think I need to restore the last software update.
I'm sorry! I feel responsible.

Keep in mind that mine recovered after being on a wall charger overnight. I wonder if that would work for your condition as well.
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
jfheath
Posts: 2816
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 369 times
Been liked: 790 times
Great Britain

Re: I am venting about a dead XT, again.

Post by jfheath »

Peobody wrote: Tue Nov 07, 2023 6:40 pm
jfheath wrote: Tue Nov 07, 2023 5:46 pm Then I tried to start it, and it is now stuck in a boot loop.

So I plugged it into the PC and it booted up fine. But without the USB cable it still will not boot up.

Damn.

I think I need to restore the last software update.
I'm sorry! I feel responsible.

Keep in mind that mine recovered after being on a wall charger overnight. I wonder if that would work for your condition as well.
Not at all - its my over-inquisitive mind. It's been plugged into the wall socket all day, and I've been using it for screenshots and checking out some slides I've been putting together. But owt is possible. I've just connected it to the PC, and its installed Cyclops update. So it is working when conencted to the PC. We'll see . I'll add to this post when I get failure / success.

------------

Ok it works when powering up from the wall socket USB connector.

----------------------------

BL %DC (Batter Level DC) is 75%
It powers up OK in the cradle - attached to my 12v Transformer.
Note that green battery level is down to half on the screen.

Hmm - I left it plugged in over tea since it first started doing this.

I'm in the habit of leaving the USB cable in the XT itself - to save wear and tear on its socket / circuit board.
I wonder if I forgot to plug in the other end and let it go flat ??

----------------------

Starts up without a cable perfectly OK now. Battery down to 1/3 green.
Phew - goodness - that was worrying.

I must have let the battery go flat. I've got so many USB cables across my desk at the moment - 2 Zumos, phone, headphones, camera....

Excuses, excuses.....

Sheer coincidence that this happened when I was holding in the powere button then - unless it was this that suddenly discharged the battery ???
-----------------------
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
User avatar
Peobody
Subscriber
Posts: 1565
Joined: Tue Apr 20, 2021 1:33 pm
Location: North Carolina USA
Has liked: 117 times
Been liked: 348 times
United States of America

Re: I am venting about a dead XT, again.

Post by Peobody »

Regardless of what caused it, I'm glad you have it sorted.
2008 Honda GL1800 Goldwing
1995 Kawasaki ZG1000 Concours
zūmo XT linked to Cardo Packtalk Bold and iPhone SE.
Post Reply