On my Win 7 laptop, I've just uninstalled express 6.15.0 and reinstalled an older version (6.3.0)
unfortunately, on startup, express wanted to update to 6.15.0 and wouldn't let me continue without
doing. Needless to say, the result was the same, no maps on computer. It was worth a try though,
and may be different with Win 10, but,in my case, since that gets used very infrequently I'll leave it for now.
NT2020.1
-
johnarthur
- Posts: 10
- Joined: Wed Jun 27, 2018 7:47 pm
- Been liked: 6 times
Re: NT2020.1
I have the same problems with both a 550 and a 660. My computer is running Win 10 and all the software is up to date (Garmin Express and unit software). In each case I can download to the unit but not to either unit + PC or to PC Only. I have spent around 30 minutes talking to Garmin support in the UK and sent them a software report. They have agreed there is a problem and have raised a trouble ticket with Garmin USA so it will be some time before they get to work on it given the time difference.
I was told to expect a reply from Garmin USA by email when they had investigated. I will report back here the outcome.
I was told to expect a reply from Garmin USA by email when they had investigated. I will report back here the outcome.
-
johnarthur
- Posts: 10
- Joined: Wed Jun 27, 2018 7:47 pm
- Been liked: 6 times
Re: NT2020.1
Agreed; I downloaded the NTU maps to the PC only a while ago when they were first released without any problems.
-
kernowing
- Subscriber
- Posts: 345
- Joined: Sun Apr 22, 2018 9:50 pm
- Location: North Cornwall
- Has liked: 131 times
- Been liked: 58 times
Re: NT2020.1
Express is telling me that both my Z660 and Nuvi are up to date. Both were showing updates available last week when I looked 
2007 GL1800 Goldwing
2018 Triumph Speedmaster 1200 (now sold)
Zumo 660LM
2018 Triumph Speedmaster 1200 (now sold)
Zumo 660LM
-
johnarthur
- Posts: 10
- Joined: Wed Jun 27, 2018 7:47 pm
- Been liked: 6 times
Re: NT2020.1
So I still have received no notification from Garmin but I have just tried downloading CN Europe NT 2020.1 to computer only with my Zumo 550 connected and it seems to be working. I will report back if I get a reply from Garmin support,
John
P.S. Downloading just finished and all looks good!
John
P.S. Downloading just finished and all looks good!
-
kernowing
- Subscriber
- Posts: 345
- Joined: Sun Apr 22, 2018 9:50 pm
- Location: North Cornwall
- Has liked: 131 times
- Been liked: 58 times
Re: NT2020.1
Interesting, just checked Express and both my units show updates available.johnarthur wrote: ↑Thu Jul 18, 2019 8:25 am So I still have received no notification from Garmin but I have just tried downloading CN Europe NT 2020.1 to computer only with my Zumo 550 connected and it seems to be working. I will report back if I get a reply from Garmin support,
John
P.S. Downloading just finished and all looks good!
Presumably, Garmin must have found a bug and (hopefully) fixed it.
2007 GL1800 Goldwing
2018 Triumph Speedmaster 1200 (now sold)
Zumo 660LM
2018 Triumph Speedmaster 1200 (now sold)
Zumo 660LM
Re: NT2020.1
I too have an old unit (550) and newer units so have always downloaded NT (when available) and NTU to the PC on the assumption that planning in Basecamp is better on the map appropriate to and consistant with the unit I will use. I am sure I read that somewhere and it makes sense.
Is this still the case or can planning just be done on the PC NTU version for all machines; as long as it is the same year/version of course?
Is this still the case or can planning just be done on the PC NTU version for all machines; as long as it is the same year/version of course?