Missing Songs

[VFRcanada]

I've started listening to music on my Zumo XT. I have 504 songs loaded on the SD card. If I browse by "All Songs" they all show up but the Artist and Album info is missing for some. If I browse by "Albums", "Artists" or "Genres" the songs without the "Albums", "Artists" or "Genres" info are missing. All that info is in the files on the computer before I copied them to the SD card but some of it is getting stripped off during the transfer. Am I missing something during the transfer or what?

[jfheath]

I don’t have an answer but I can try to replicate the problem. It seems unlikely that the XT will remove data from MP3 files.

Am I correct in thinking that you are using a usb cable and simply using the computer’s file explorer to send the mp3 files to the XT?

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I don’t think that it matters, on the XT - but I’ll ask anyway. Are the files in the MP3 folder rather than the mp3 folder ? Try renaming the MP3 folder to XYZ, then rename it to MP3. Windows will not change mp3 to MP3 - it looks as though it does, but what is actually on the disk is STILL mp3, but it shows MP3. The only way to correct it is to name it as something else, and then name it back. The case used to matter on early Zumos. I don't know offhand whether this is the case with yours.

The XT had an issue with not being able to find stored waypoints that were on the sd card - unless it also had one in internal storage. Programmer error. Perhaps the same sort of issue has crept into part of the code for MP3 files, although I have never noticed.

I’m clutching at straws. If you can provide a bit more detail, I havea better chance of replicating the problem and identifying what is wrong. Its better than me saying - "well, mine works Ok".

[VFRcanada]

I tried using a USB cable and the computer’s file explorer to transfer the songs to the XT. First I tried the XT's internal MP3 folder (no SD card) and then I tried the MP3 (capitals) folder on the SD card. I also tried just plugging the SD card with an adaptor into the slot on the laptop. I'll try to get some screenshots tomorrow.

[jfheath]

The other thing that needs to be considered - regardless of what you said and believe. How do you know that every single track was populated with Album, artist, track etc information ? I don't mean that to be as negative as it may sound. I'm just considering the possibility that not all MP3 files contain all of the mp3 tags. It happened to me once and it took me ages to realise - in my case why some tracks were showing the album covers on the XT1 screen, others were not.

Typically, MP3 files do not contain that info. Programs like Windows Media Centre will recognise the track from stored information and will go and look it up from a database. Mostly it gets it right. Sometimes it gets it wrong. But eventually your list of data free MP3 files become tagged with all of the extra information that Media Centre has been able to locate. This can take quite a long time - Its been a long time since I did this, but I remember leaving Media Centre Open and running overnight.

If you took the mp3 files off the computer before this had happened for all of the tracks, then that might create the issue that you are experiencing. It may be that many tracks have the info, but some had not yet been processed - and you never noticed.

So when displaying by Album, those without yet having an album associated with them do not show up.

There are on-line utilities that enable you to edit the MP3 tags within an MP3 file manually. MP3Tag is one such - and is available on the Microsoft store. But you can also do much of it in Windows Media Centre.

Just a thought.