Issues with Garmin Drive app and Spotify

[Hexigo]

Hi, new user here.
So far, I am happy with my new Zumo XT.
The one thing that is bothering me is that I simply cannot have Garmin Drive app (to send trafic, weather, locations, to the unit) and control Spotify at the same time.
If I pair the phone and the unit and use the Garmin App straight away, it connects but I lose control over the music on Spotify (I can hear but it doesn't show up on the unit, neither can be controlled on the unit), If on the other hand I pair phone to unit and use the Spotify straight away, I can hear and control Spotify but I can no longer connect to the Garmin Drive app.
Also, no album art from Spotify in either way (I'm pretty sure it used to show album art at some point).

Has anyone had this issue before? Any fix?

Many thanks.

[Hexigo]

Hello

In case anyone has the same issue, the fix that worked for me was enabling notification and album covers permissions for the Garmin Drive app in the mobile phone settings.

[Fallguy67]

Glad you got it figured out.

[V-Tom]

Hello

In case anyone has the same issue, the fix that worked for me was enabling notification and album covers permissions for the Garmin Drive app in the mobile phone settings.

Where can I find "Album Cover Permissions" in the Drive App? Also what kind of phone do you use? (I don't see any such choice on my Android 11 phone.)

Thanks,

..Tom

[jfheath]

Hello

In case anyone has the same issue, the fix that worked for me was enabling notification and album covers permissions for the Garmin Drive app in the mobile phone settings.

I'm confused.
My XT doesn't have Spotify.
I can't find any permissions for album covers

Can you say where to find these please?.

[Hexigo]

Can't find it either in the settings, it does show up whenever you run the Garmin Drive App for the first time after installing or reseting it. At least for Android.

[TripleThreat719]

There is not a Spotify app on the XT. You can still stream music from your cell phone via Spotify, or any other music app, such as Apple Music, Amazon Music, etc. (loaded on your phone) to the Zumo XT. When the music player is open, you can change the source from MP3s housed on the device or a Micro SD Card, to bluetooth.

I frequently utilize Amazon Music, and have found the interface to work quite well.

This does require a connected cell phone, and will utilize cellular data, but for me, with an unlimited data plan, it has never been an issue. The connection between my iPhone, XT, and SENA Bluetooth Helmet setup all work as intended. YMMV...

[ReneD]

Hello! My Zumo XT also stopped showing the Album Art, but only when I use streaming services on my iPhone (Amazon Music, Pandora), if I use the Music app it does show them.

Any idea how to fix it?

I contacted Garmin Support and told me to do a Master Reset, I’ve done it several tomes and it doesn’t fix the issue.

I don’t see any option in the Garmin Drive App about Album Art.

Thanks!!!!

[Blackendosa]

Hi, new user here.
So far, I am happy with my new Zumo XT.
The one thing that is bothering me is that I simply cannot have Garmin Drive app (to send trafic, weather, locations, to the unit) and control Spotify at the same time.
If I pair the phone and the unit and use the Garmin App straight away, it connects but I lose control over the music on Spotify (I can hear but it doesn't show up on the unit, neither can be controlled on the unit), If on the other hand I pair phone to unit and use the Spotify straight away, I can hear and control Spotify but I can no longer connect to the Garmin Drive app.
Also, no album art from Spotify in either way (I'm pretty sure it used to show album art at some point).

Has anyone had this issue before? Any fix?

Many thanks.

Did you manage to solve the problem?, I have a Samsung S21 Ultra and Garmin Zumo XT.