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Maps not visible on screen

Posted: Sat Feb 05, 2022 2:21 pm
by Skipper
When I turned on my XT, there was no map on the XT.

Tried reloading the maps in Garmin Express and it started but after a short while I got an error message and
nothing more happened.
When I check in the menu it says that CN Europe NTU North and South is installed.

When I try to plan a trip it seems to work as it should but there is nothing visible on the screen.

Is a master reset necessary (done how?) or does anyone recognize the problem.
Hate to loose all I have on the unit.

Re: Maps not visible on screen

Posted: Sat Feb 05, 2022 5:11 pm
by sussamb
Are the 2 maps checked?

Re: Maps not visible on screen

Posted: Sat Feb 05, 2022 6:29 pm
by Skipper
Yes, they are,

On my first try to reload the maps I got en error message but the second time it did reload the maps but no difference.

Re: Maps not visible on screen

Posted: Sat Feb 05, 2022 7:21 pm
by raza
Do you have a backup of previous maps? Replace new files with those in the repository.
or
Try deleting all maps update files manually and then reinstalling the maps using GarminExpress.

Re: Maps not visible on screen

Posted: Sat Feb 05, 2022 7:32 pm
by raza
Frst remow SD kart end tray!

Re: Maps not visible on screen

Posted: Mon Feb 21, 2022 5:55 pm
by Skipper
A master reset took care of the problem.