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396 won't power up - SOLVED

Posted: Tue Nov 29, 2022 8:24 pm
by lather
I connected my Zumo 396 to my Windows PC to load some routes with Baecamp. It was showing as fully charged. I disconnected to turn it own to import the new routes but it won't power on. I also tried it in it's cable on the motorcycle and nothing.

Re: 396 won't power up

Posted: Sun Dec 04, 2022 3:17 am
by jfheath
Try holding in the power button for a long time........ > 30 seconds. That can work on other Zumos

I don't know if you can disconnect the battery on a 396, but I have had success with that on a 590.

Re: 396 won't power up

Posted: Mon Dec 05, 2022 4:18 am
by Fxwheels
jfheath wrote: Sun Dec 04, 2022 3:17 am Try holding in the power button for a long time........ >
That.

Re: 396 won't power up

Posted: Tue Dec 06, 2022 3:24 pm
by lather
That worked, thanks!

Re: 396 won't power up

Posted: Wed Dec 07, 2022 11:09 am
by jfheath
lather wrote: Tue Dec 06, 2022 3:24 pm That worked, thanks!
Brilliant. You are now a qualified Garmin expert.