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Ordering parts?

Posted: Fri May 24, 2024 8:00 pm
by Rockster2004
When I went to install the Motopump lock, I discovered I was missing some of the mounting hardware. I searched online and got connected to "JustAnswer", with someone or something responding immediately and telling me I just need to join for $1, which was "fully refundable". At that point, opportunity to continue chatting ceased, and when I tried to send the dollar, Paypal was going to dock me for $56 with an agreement to continue my subscription at $55/month. Is there a direct number to Garmin that I can use?

Re: Ordering parts?

Posted: Fri May 24, 2024 10:09 pm
by Rockster2004
Well, I found a link on their website to call or chat for help. I put in for a call.

Re: Ordering parts?

Posted: Fri May 24, 2024 10:29 pm
by MotoToph
Rockster2004 wrote: Fri May 24, 2024 8:00 pm Is there a direct number to Garmin that I can use?
Why would you call Garmin?

Re: Ordering parts?

Posted: Fri May 24, 2024 10:39 pm
by Rockster2004
Well, they seem like might be able to supply Garmin parts.

Re: Ordering parts?

Posted: Fri May 24, 2024 10:49 pm
by MotoToph
Gotcha, I read it as you were missing parts to the motopump lock 8-)

Re: Ordering parts?

Posted: Sat May 25, 2024 2:04 am
by lkraus
What parts do you need?

For nuts, bolts or other common items I'd just see my local hardware store.

Garmin chat, email, and phone links are at the bottom of this page:
https://support.garmin.com/en-US/?produ ... ountwiring

Re: Ordering parts?

Posted: Sat May 25, 2024 11:07 am
by Rockster2004
I needed the rubber grommets. I got ahold of a Garmin associate and was able to order a hardware replacement kit for under six dollars, cheap enough.