Ordering parts?

Having Garmin zumo XT problems? there is loads of help and advice in this forum
Post Reply
Rockster2004
Posts: 17
Joined: Tue Feb 28, 2023 1:41 am
Been liked: 2 times
United States of America

Ordering parts?

Post by Rockster2004 »

When I went to install the Motopump lock, I discovered I was missing some of the mounting hardware. I searched online and got connected to "JustAnswer", with someone or something responding immediately and telling me I just need to join for $1, which was "fully refundable". At that point, opportunity to continue chatting ceased, and when I tried to send the dollar, Paypal was going to dock me for $56 with an agreement to continue my subscription at $55/month. Is there a direct number to Garmin that I can use?
Rockster2004
Posts: 17
Joined: Tue Feb 28, 2023 1:41 am
Been liked: 2 times
United States of America

Re: Ordering parts?

Post by Rockster2004 »

Well, I found a link on their website to call or chat for help. I put in for a call.
MotoToph
Posts: 58
Joined: Sun Nov 10, 2019 1:41 am
Location: Virginia Beach, Virginia
Has liked: 28 times
Been liked: 14 times
United States of America

Re: Ordering parts?

Post by MotoToph »

Rockster2004 wrote: Fri May 24, 2024 8:00 pm Is there a direct number to Garmin that I can use?
Why would you call Garmin?
ZUMO XT
K1600GT
Rockster2004
Posts: 17
Joined: Tue Feb 28, 2023 1:41 am
Been liked: 2 times
United States of America

Re: Ordering parts?

Post by Rockster2004 »

Well, they seem like might be able to supply Garmin parts.
MotoToph
Posts: 58
Joined: Sun Nov 10, 2019 1:41 am
Location: Virginia Beach, Virginia
Has liked: 28 times
Been liked: 14 times
United States of America

Re: Ordering parts?

Post by MotoToph »

Gotcha, I read it as you were missing parts to the motopump lock 8-)
ZUMO XT
K1600GT
User avatar
lkraus
Subscriber
Posts: 455
Joined: Mon Aug 24, 2020 2:36 pm
Location: Central Ohio
Has liked: 60 times
Been liked: 145 times
United States of America

Re: Ordering parts?

Post by lkraus »

What parts do you need?

For nuts, bolts or other common items I'd just see my local hardware store.

Garmin chat, email, and phone links are at the bottom of this page:
https://support.garmin.com/en-US/?produ ... ountwiring
____________________________________
2006 R1200RT
Galaxy S10<>Zumo XT<>Sena 20S
Rockster2004
Posts: 17
Joined: Tue Feb 28, 2023 1:41 am
Been liked: 2 times
United States of America

Re: Ordering parts?

Post by Rockster2004 »

I needed the rubber grommets. I got ahold of a Garmin associate and was able to order a hardware replacement kit for under six dollars, cheap enough.
Post Reply