My device “cannot unlock maps”

[Gidi Ferder]

Hi
During updating maps my Zumo XT showed this message:
“Cannot unlock maps”
I know that the city navigator map is in the device but it does not show it in the “installed maps” in settings.
How can overcome this?

[raza]

Reconnect to the PC, run GarminExpress and choose to reinstall the maps.

[Gidi Ferder]

This is the first thing that I did.
Doesn’t work

[raza]

Manually delete all installed maps including unlock files. The easiest way to find them is by installation date.
Then do a reinstall.

[Peobody]

I run my PC logged in as a standard user. I have that most Garmin installation must be done with Admin privileges. Unfortunately, using "Run as administrator" has often failed. I must elevate my user privileges to administrator, do what I need to do with Garmin products, then reduce privileges back to standard. I say this only to have you think about privileges when working with Garmin software.