It might be me

For any questions and tips and tricks on how to use Basecamp for PC then please post in this section.
JimKat2
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Re: It might be me

Post by JimKat2 »

advnzer wrote: Sat Nov 17, 2018 10:07 pm just check that the folder structure on the card is EXACTLY the same as the device.I didnt hink there was a routes folder????
Yep the path was the same. it was route.gpx file at the end. So I'm happy about that.


Now then. Does anyone know what is going on here?

I have re-installed Garmin Express and still get the same error. Also I am on a different network to my home. I think this error is why I have no maps tab
Which in turn prevents me from (Re-) installing the latest map to Zumo & BC. At the moment BC is using the Zumo for it's source map when connected, or Global Map when not connected to Zumo.

GE01.png
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Cheers

Jim
sussamb
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Re: It might be me

Post by sussamb »

Different network to your home? Exactly what do you mean by that? If it's a network at work it's probably not configured to allow you to do what you want.
rbentnail
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Re: It might be me

Post by rbentnail »

sussamb wrote: Sun Nov 18, 2018 7:14 pm Different network to your home? Exactly what do you mean by that? If it's a network at work it's probably not configured to allow you to do what you want.
That's my thought too. Downloading stuff at work is a big no-go for me.
Russ B. Zumo 595 & XT
2007 & 2013 USA Yamaha FJR1300A
JimKat2
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Re: It might be me

Post by JimKat2 »

rbentnail wrote: Mon Nov 19, 2018 1:56 pm
sussamb wrote: Sun Nov 18, 2018 7:14 pm Different network to your home? Exactly what do you mean by that? If it's a network at work it's probably not configured to allow you to do what you want.
That's my thought too. Downloading stuff at work is a big no-go for me.
I would tend to agree with you if I was on the company network. We are now prevented from using USB drives and installing s/w that is not IT approved.

A Zumo would be flagged up as a usb drive and blocked.

However we have a Corporate Guest WiFi network that is more open (to within acceptable limits) and it is this one that my laptop is connected to and I still have the same results.

I have another couple of avenues that I need to explore so I will let you know how I get on.
rbentnail
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Re: It might be me

Post by rbentnail »

JimKat2 wrote: Mon Nov 19, 2018 5:46 pm I would tend to agree with you if I was on the company network. We are now prevented from using USB drives and installing s/w that is not IT approved.

A Zumo would be flagged up as a usb drive and blocked.

However we have a Corporate Guest WiFi network that is more open (to within acceptable limits) and it is this one that my laptop is connected to and I still have the same results.

I have another couple of avenues that I need to explore so I will let you know how I get on.
Ah, I see. I work for a big corporation that supplies Guest WiFi, they make it clear that many of the same restrictions apply to it as does the internal network. And I found it does- even my phone slows to a crawl with their WiFi- so I've pretty much given up using it. Maybe your situation is the same.
Russ B. Zumo 595 & XT
2007 & 2013 USA Yamaha FJR1300A
JimKat2
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Re: It might be me

Post by JimKat2 »

Well I have tried all the fixes to resolve the issue with updating maps onto Basecamp. But am no further forward.

Uninstalled,re-install GE and BC.

I have switched off as much internet security on my home network as I am prepared to do and connected directly to my router with a patch cable so no WiFi restrictions. Run a speed test and got 16/2mbs.

So I think I shall have to go as I am, until the next map update and then see what happens.

I can create routes and load them onto the Zumo so can do my pre-planning, it's just some of the expected functionality that is missing.

Thanks for the support folks.

Ride Safe
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