396 won't power up - SOLVED

For everything Garmin Zumo 390/395/396 related
Post Reply
lather
Posts: 37
Joined: Mon Aug 20, 2018 10:18 pm
Has liked: 2 times
Been liked: 5 times
United States of America

396 won't power up - SOLVED

Post by lather »

I connected my Zumo 396 to my Windows PC to load some routes with Baecamp. It was showing as fully charged. I disconnected to turn it own to import the new routes but it won't power on. I also tried it in it's cable on the motorcycle and nothing.
jfheath
Posts: 2868
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 380 times
Been liked: 821 times
Great Britain

Re: 396 won't power up

Post by jfheath »

Try holding in the power button for a long time........ > 30 seconds. That can work on other Zumos

I don't know if you can disconnect the battery on a 396, but I have had success with that on a 590.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
Fxwheels
Posts: 234
Joined: Wed Oct 13, 2021 1:30 pm
Has liked: 26 times
Been liked: 30 times
United States of America

Re: 396 won't power up

Post by Fxwheels »

jfheath wrote: Sun Dec 04, 2022 3:17 am Try holding in the power button for a long time........ >
That.
lather
Posts: 37
Joined: Mon Aug 20, 2018 10:18 pm
Has liked: 2 times
Been liked: 5 times
United States of America

Re: 396 won't power up

Post by lather »

That worked, thanks!
jfheath
Posts: 2868
Joined: Sat Oct 19, 2019 4:17 pm
Location: West Yorkshire, Uk
Has liked: 380 times
Been liked: 821 times
Great Britain

Re: 396 won't power up

Post by jfheath »

lather wrote: Tue Dec 06, 2022 3:24 pm That worked, thanks!
Brilliant. You are now a qualified Garmin expert.
Have owned Zumo 550, 660 == Now have Zumo XT2, XT, 595, 590, Headache
Use Basecamp (mainly), MyRouteApp (sometimes), Competent with Tread for XT2, Can use Explore for XT - but it offers nothing that I want !

Links: Zumo 590/5 & BC . . . Zumo XT & BC
Post Reply